Return PolicyUpdated 2 years ago
Your satisfaction is our priority. If you’re not happy with Love & Pebble, we offer a 30-day Money Back Guarantee. We offer returns and exchanges on purchases that are returned within 30 days of receiving the items. Items you wish to return for a refund must be mailed back with our pre-paid shipping label and received by us at Love & Pebble.
A refund for the product value will be processed back to your original payment method minus the cost of shipping. If purchase was made at Urban Outfitters, Amazon, or Francesca's, please see Urbanoutfitters.com, Francescas.com, or Amazon.com for their return policy.
For instructions on returns, kindly send us an e-mail at hello@loveandpebble.com and include the following information:
- Full Name
- Order ID
- Email address
- Details or reason why you would like to return
We will respond to you within 24 hours after receiving your e-mail.
If you purchased a bundle or qualified for a free product, the free product must also be sent back with your entire purchase for a full refund. If an item is missing, we will not issue a refund.