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Need help? We’ve got you! For information about your order, our products, or any other questions, you may find your answer in our FAQs. 

If you need to talk to a human, feel free to reach us by email at hello@loveandpebble.com, by text or chat, or send us a message via this form.

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Love & Pebble

It happens! Just reach out to our team at hello@loveandpebble.com with your order number and let us know which discount code you wanted to apply.

I forgot to apply my discount code.

At the moment, we only offer shipping in the US (including Hawaii and Puerto Rico). Please try our partner Urban Outfitters for international shipping destinations.

Do you ship internationally?

We recommend applying the mask every other day. 2-3 times a week is ideal.

How often do you use Beauty Pops?

Please try flipping the sticks. The long side is the handle, and the short side with the loop goes into the mold. Your sticks may have arrived with the long side of the handle down in the molds, so we know it can be confusing! Let us know if you need more help with this! We can send a video. Just shoot us an email at hello@loveandpebble.com.

My Beauty Pops sticks don't fit in the mold!

Hi,

We truly apologize for the delay with your shipment. Please know that this is not typically how we operate, but our small team was overwhelmed by the sudden surge in orders. We’ve been working around the clock to get shipments out. We really appreciate your patience and understanding as we work through these orders.
If you have any further questions or concerns, please don't hesitate to contact our customer support team. 

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